The Doctors and staff at Rosegarth & Siddal pride ourselves in offering the highest standard of patient-centred healthcare for our patients.
However, due to the ongoing surge in demand and the impact of self-isolating staff, we are having to make some temporary changes to our services at Siddal Surgery.
From Monday 26 July until Monday 9th August 2021 we will be reducing the opening hours of Siddal surgery to 8:00am – 12:30pm.
This temporary reduction does not change the number of appointments that we will be offering and it will help us to increase the number of people available to answer the telephones.
If you already have an appointment booked at the Siddal Surgery outside of the times you do not need to take any action. We will get in touch with you if we need to make any changes.
New appointments during this time will be prioritised based on clinical need and the mobility of patients / ability to travel.
Appointments will continue to be available throughout the day from our Rosegarth Surgery from 8:00am – 6:30pm
We can also offer extended access appointments at Rosegarth on Mondays, Tuesday, Wednesday & Thursday mornings 07:00am - 08:00am.
You can also still contact the practice by telephone on 01422 353450 between 8:00am – 6:30pm.
Remember outside our opening times you can call 111 if you need medical help fast but are not in a life-threatening situation. In a genuine emergency you should call 999.
For all non-emergency medical problems, sick note requests or for administrative queries we encourage you to use our Online Consultation Service, Engage Consult. Access to this can be gained through our home page if you scroll down. You will be contacted by an appropriate person within 2 days of submitting your query, and for non emergency requests or queries this is a great way to consult with us.
All our patients can also access our GP online services 24/7. These allow you to use a range of services from your computer, mobile or tablet. To sign up click here.
Once you have signed up, you will be able to:
- book or cancel appointments online
- renew or order repeat prescriptions online
- view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses, and test results
Thank you for your patience and understanding during this time. These short-term changes will make a big difference to our ability to deliver the support and advice our patients need during this extremely busy period.
COVID-19 Vaccine latest information and advice
COVID RESTRICTION UPDATE:
Throughout the pandemic we have strived to make the surgery as safe as possible for all our patients and staff. We will continue to do so going forward. From the 19th July nothing will change at the surgery patients still need to wear a mask, socially distance and hand sanitise.
COVID 19 VACCINATION
We are now well into our comprehensive vaccination programme. There are some links to follow below for patients who have concerns regarding the vaccination.
When it is the right time for you to receive your vaccination, you will receive an invitation via the phone or through a letter either from your GP or the national booking system.The NHS will never ask for payment for the vaccine or for your bank details. Genuine emails from the NHS are usually sent from ‘NHSNoReply’. If you get a suspicious text message about vaccinations from an unknown number, please delete it.
We know lots of people will be eager to get protected but please could we kindly ask you not to contact the practice for information about the vaccine or to ask for an appointment, as you will not be able to get one until you receive an invitation.
If you are invited for a vaccine, please act on your invite straight away and make sure you attend your appointments when you arrange them.
In the meantime, please continue to abide by all the social distancing and hand hygiene guidance, which will still save lives.
Covid 19 vaccination: a Guide for Adults leaflet
What to Expect after my Covid vaccination leaflet
Covid vaccination: A guide for women of childbearing age, pregnant, planning a pregnancy or breastfeeding
Regulation 174 authorization and detailed information for vaccine recipients
COVID-19 - talking to children and families about returning to school: guiding principles
Letter to our patients
We know there has been a lot of discussion in the news this week about GPs providing face- to-face appointments. We wanted to explain some of the reasons why we have been offering a reduced number of face-to-face appointments. We also wanted to reassure patients that NHS Digital have confirmed that in July over 50% of the 22.8 million appointments carried out were conducted face to face.
Throughout the COVID-19 pandemic, we have remained open to patients. We have offered appointments using new ways of working and new technology. We have worked hard to make sure we remained available to speak to, and to offer appointments to anyone who needed them. While we appreciate that patients sometimes prefer to see a GP face to face, there are reasons why we have offered additional online or telephone consultations, and government guidance has played a big part in this. It has remained the case that if we have needed to see a patient face to face, or felt it was important for their care, we have asked those patients to come in to see us.
Offering new ways of working has helped some patients to access appointments they wouldn’t normally have been able to attend due to their commitments, such as their work or caring responsibilities. It remains the case that bringing patients into the surgery while coronavirus is with us presents some significant challenges. We want to explain more about these challenges.
We always pay close attention to the cleaning of our premises. However, the level of cleaning required between patients during the pandemic means that if all our patients were to come into the surgery, we would not be able to offer the same number of appointments because of the increased cleaning time that would be needed. Additionally, changing PPE (Personal Protective Equipment) between each patient adds additional time to the end of each appointment. The difficulty in obtaining PPE has also meant that we have needed to be more cautious about the way we use scarce resources.
Another challenge we face is how to make sure that social distancing is as good as it possibly can be, and that we maintain a ‘COVID-secure’ environment. Some of the things we need to take into account when considering this are: the number of people in the waiting room, the number of people who cross in the corridors, and the toilet facilities that are available.
As caring employers, we need to ensure that we keep our staff safe as well. Our staff are people too, and some may have ethnicity or health issues that make them more vulnerable to the effects of COVID-19.
Finally, and we think most importantly, we need to consider you, our patients. We have many elderly and vulnerable patients with health conditions that make them more vulnerable to COVID-19 than most. We also know that there are young and healthy people who have been seriously affected by COVID, so it isn’t just the elderly or infirm we need to protect.
Increasing the number of patients in the surgery means that we increase the risk for everyone – particularly if some of those people have symptoms of COVID-19 and are unwell enough to need to be seen.
As doctors and staff working in GP practices, we really want to do the best we can for our patients. We do the jobs we do because we care about the people we look after.
We would all love to see a return to ‘normal’ life and the easy face-to-face care we have always provided, but at the moment offering fewer face-to-face appointments keeps patients safe and provides the maximum number of appointments we can. As always, we are available to talk to patients, and we want to hear from those who need us. While we understand patients’ frustrations with the current situation, we hope that you will continue to help and support us, as you have always supported the NHS, so that we can go on providing you with care and support in the coming weeks and months.
The Partners, GP's and All Admin Staff.
Face Mask exemption Letters: No GP medical letter needed
Face masks or coverings are now mandatory in most public areas.
We understand that some patients will be anxious about wearing a mask especially those with certain medical conditions.
GP’s are not required or in a position to provide exemption letters for patients who believe they should be exempt from wearing a face covering.
The current guidance suggests there is no requirement for the public to provide medical evidence for exemption from wearing face masks therefore a self- declaration should be sufficient.
Please go to the GOV.UK link below for more information on the use of face coverings.
For specific requirements in reference to public transport, shops or other areas where masks are required please contact those specific companies for further information